Contact Us
Main Switchboard
Call 0845 363 3630Lines are open 8:00am to 8:00pm Monday to Friday and 10.00am
to 6.00pm Saturday and Sunday
Fax 0845 363 3631
Sales Team
For all new sales enquiries and upgrades to services
Call 0845 363 3632 Lines are open 8:00am to 8:00pm Monday to Friday and 10:00am
to 6:00pm Saturday and Sunday
Customer Care Team
For billing and all general non-technical enquiries
Call 0845 363 3633Lines are open 9:00am to 5:30pm Monday to Friday
Technical Support Team
For all technical support enquiries
Call 0845 363 3634*
Lines are open 8:00am to 8:00pm Monday to Friday and 10:00am to 6:00pm
Saturday and Sunday. UK Based support desk.
*Please check our Questions and Answers pages or for existing
customers the Technical Support pages in your Control Panel where you will
find plenty of help and advice. Please ensure you have your username and/or
password to hand before you call. This will help our technical support advisors
to answer your questions promptly.
Dedicated Server Team
For all technical support enquiries
Call 0845 363 3635**
Lines are open 8:00am to 8:00pm Monday to Friday and 10:00am to 6:00pm
Saturday and Sunday. UK Based support desk.
**Please be advised that this number is for customers with Dedicated Servers
only and will not provide support for other services. Outside of normal office
hours this team will only offer support for emergencies. Please refer
to your Master Service Agreement which will outline the level of support provided.
Note: Misuse of this service may result in additional charges.