Questions & Answers

Confused? Don't be, we are here to help with our comprehensive FAQ guide

Welcome to our help section. If you have a question, please click here to find answers to some of the most common questions. We have also provided a range of technical guides for downloading.

If you cannot find the answers you are looking for and are already a customer, please log-in to your Control Panel for full technical support. New customers can contact us via our online enquiry form.

Product Focus

What is POP3?

Post Office Protocol is a standard protocol for receiving e-mail. POP is a client/server protocol in which e-mail is received and held for you by our Mail server. Periodically, you (or your client e-mail receiver) check your mail-box on the server and download any email using POP3.