Welcome to our help section. If you have a question, please click here to find answers to some of the most common questions. We have also provided a range of technical guides for downloading.

If you cannot find the answers you are looking for and are already a customer, please log-in to your Control Panel for full technical support. New customers can contact us via our online enquiry form.

What is FTP?

The File Transfer Protocol is an application program which allows you to move files between computers connected to the Internet independent of machine type or operating systems. For example, uploading your WebPages to our server.